Chatbots Aren’t Creepy Anymore (If You Use Them Right)
Chatbots Aren’t Creepy Anymore
(If You Use Them Right)
Done right, a chatbot isn't a replacement …it’s reinforcement for your customer experience. - Shannon
Wait—Chatbots? Aren’t Those Annoying? Not anymore.
Today’s chatbot marketing strategies are smart, human-ish, and helpful. If done well, they’re like having a friendly front desk assistant who never sleeps.
Why Chatbots Work (Even for Small Businesses)
24/7 customer support
Lead capture while you sleep
Quick answers to FAQs
Where to Use Them
1. On Your Website: Use tools like:
2. On Facebook or Instagram:
Meta’s messaging tools now support automated flows.
3. In Your Email Funnel:
Some chatbot tools can integrate with CRM workflows.
Don’t Let It Sound Like a Robot
Use natural language, humor, and empathy. Your chatbot should:
Greet people like a real human would
Ask short, easy questions
Offer quick solutions or routes to support
Additonal Good Read: AI Isn’t Coming for Your Job—Not Yet at Least
What Not to Do
Don’t auto-spam people who didn’t opt in
Don’t gate basic info behind 10 bot questions
Don’t forget to test the flow from your user’s perspective
Wrap-Up:
Chatbots That Click (Not Creep) When used well, chatbot marketing strategies can create smooth, helpful customer experiences that scale with you.
Want help crafting a chatbot that actually feels human?
Email us at [email protected] or call 754-465-9066.
